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Money and Mobility: For Military Personnel and Families

Check Your Credit Report


Protect yourself from identity theft while away by placing an "active duty alert" on your credit reports.

A credit report is simply a record of your personal financial transactions that make up your credit history. Lenders look at your credit history to see how well you manage credit. Your report lists:

  • Payments for any transaction you made on credit


  • Whether you made payments on time and for the amount due


  • The type of credit you use (revolving, installment, mortgage)


  • Requests for credit (hard inquiries)


  • Any accounts sold to a collection agency


  • Public records: tax liens, foreclosures, bankruptcies, wage garnishments, lawsuits, and judgments

Information that is not on your credit report:

Your race, sex, marital status, religion, age, national origin, criminal or driving record, political preference, or health status, or whether you receive public assistance.

It’s easy—and free—to check your credit report. The three major credit reporting agencies—Equifax, Experian, and TransUnion—set up a Web site where you can request your credit report from each agency for free, once every 12 months. You may wish to request your credit report from each of the agencies at different times within the year. Visit www.annualcreditreport.com or call 1-877-322-8228 to request your free credit reports. To make the request by mail, send a letter with your name, Social Security number, and date of birth to:

Annual Credit Report Request Service
P.O. Box 105283
Atlanta, GA 30348-5283

Scam Alert

While some financial institutions provide free credit reports as a courtesy to their customers, you should be skeptical of offers for free credit reports from businesses other than annualcreditreport.com, Annual Credit Report Request Service, or the three credit reporting agencies. At best, offers made by entities other than those just mentioned provide a free credit report—often with a free credit score—only if you pay for ongoing “credit monitoring” or some other service. At worst, they could be scams “phishing” for your personal information, especially your Social Security number.

When you get your reports, review them carefully. Is the information accurate? Are there signs of fraud or identity theft, such as accounts you didn’t open or charges you didn’t make? Is all of the information about you, or does it include another person’s information? If you see suspicious information, do these three things:

  1. Call one of the credit reporting agencies immediately. Explain the situation and ask that a “fraud alert” be placed in your file. The credit agency you call is responsible for contacting the other two with this request.


  2. Report the fraud to the local police. Credit card companies may need a copy of the police report to make refunds for wrongly charged items.


  3. Report the situation to the FTC by calling its toll-free ID Theft Hotline at 1-877-ID-THEFT (1-877-438-4338).

Here’s how to contact the fraud divisions of the credit reporting agencies:

If you see other problems on your report, such as an unpaid bill that you simply forgot about, take action to pay it. Then, ask the business to whom you owed the money to send a letter to the credit reporting agencies stating the matter has been resolved.

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